Training | Feedback: Unlock Proven Tools for Giving and Receiving Feedback

Description

Discover techniques to embrace, and not fear, feedback.

Giving and receiving feedback is an essential part of any role but giving feedback is often something we avoid. And when it does happen, it can turn into a defensive conversation where one or both parties shuts down.

We have to remember the purpose of feedback is to create positive change. With the right tools and strategies at your disposal, feedback is nothing to fear. This session will show you that when handled correctly, feedback helps you both build rapport with others and achieve better work results.

Duration: 60 minutes
Size: Up to 30 participants
Delivery: In-person training or online training
Format: A mixture of activities, group exercises and theory
Additional Support: Comprehensive workbook and toolkit

Outline

• What makes feedback ‘constructive’
• Barriers to giving and receiving feedback
• How to give effective feedback (utilising a proven framework)
• Feedback as a two-way process
• How to receive feedback
• Understanding what to do when given feedback

Outcomes

• Ability to deliver feedback in a clear, constructive and empathetic manner.
• An understanding of the impact of communication style on how feedback is received.
• Ability to receive feedback openly and constructively.

Work Better Training's Methodology

• Bite-Sized
Work Better Training's sessions are short, focused and easy to make time for.

• Interactive
Work Better Training's training style is unique and we don’t use PowerPoint. They understand that when the mind has to work, the learning sticks.

• Evidence-Based
Work Better Training's work is backed up by evidence from psychology, behavioural economics and neuroscience.

• Effective
With a focus on sharing practical tools and behaviour change cues, Work Better Training helps integrate their teaching into the work you do, instantly.