Customer Service Eduye

Contact

Do you have any questions, suggestions, or would you like to contribute to Eduye? We’d love to hear from you. Our team is ready to help and aims to respond within one working day.

Saturnusstraat 95, 2516 AG The Hague, Netherlands
[email protected]
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Access

At Eduye, we want to make your search for educational resources as smooth and enjoyable as possible. We don’t sell products ourselves, but we proudly connect you to trusted educational providers who do.

When you discover something valuable on our platform, you’ll be redirected to the provider’s website to complete your purchase. Access methods may vary depending on the provider and type of product. Some digital resources may be available for immediate download, while others require account activation, course enrolment, scheduled participation, or email confirmation.

Whenever possible, we include important access details directly on our product pages to help you know what to expect before registering or purchasing. However, we always recommend checking the provider’s website for the most accurate and up-to-date information.

Do you have questions about accessing a resource, joining a course, or finding your registration details? You can contact the provider directly, or reach out to us if you need help finding the right information.

Cancellations & Refunds

At Eduye, we understand that sometimes a product, digital resource, or professional development opportunity may not fully meet your expectations. Since Eduye connects you with trusted educational providers rather than selling products directly, cancellations, and refund requests are handled by the provider where you completed your purchase or registration.

Each provider manages their own cancellation policies, including conditions, timelines, refund eligibility, and procedures. Whenever possible, we include important cancellation and refund information directly on our product pages. However, we always recommend reviewing the provider’s policy carefully before placing an order or registering for a course.

If you are unsure how to start a return, cancellation, or refund request, or do not know which provider to contact, feel free to reach out to us. We are happy to help guide you to the right place.

About us

Eduye is an inspiration platform designed for primary school teachers. Our mission is to empower every teacher with practical tools, confidence, and fresh ideas to prepare students for the world of tomorrow. We believe that when teachers collaborate and share knowledge, education becomes stronger.

On Eduye, you'll find teaching materials, educational tools, workshops, training sessions, and more – all from a variety of trusted providers. We bring it all together in one convenient place. Eduye is built by and for educators, connecting professionals with each other and with innovative solutions.

Together, we work every day on a platform that inspires, supports, and connects educators. Built by and for education.

Our team

Together, we work every day on a platform that inspires, supports, and connects educators.

Complaints

We strive to ensure every Eduye user has a positive experience. If something doesn’t meet your expectations or you have a complaint, please let us know. We take all feedback seriously and aim to resolve any issues together.

Since Eduye does not sell products directly, any complaints regarding an order or a product should be directed to the store or supplier where the purchase was made. They will handle the issue according to their own complaint procedure.

If your concern is about our platform or service, you are welcome to contact us directly. Feedback from educators is incredibly valuable to us as it helps us continuously improve Eduye.

Frequently asked questions

About Eduye

Every teacher begins their journey with a dream: to light a spark in the minds of their pupils, to inspire curiosity, and to equip them for a world filled with possibility. But teaching isn’t just about standing in front of a classroom. It’s about evolving, adapting, and finding the best ways to prepare children for a rapidly changing future.

Teachers around the world hold incredible ideas and solutions, each with the power to inspire and transform.
Imagine if these ideas weren’t confined to individual classrooms but shared effortlessly across a global network.
At Eduye, we see the potential to unite educators, making collaboration seamless and ensuring every teacher has access to the tools and resources they need to thrive.

Eduye was created to connect teachers worldwide, to become a bridge between classrooms, cultures, and continents.
We envisioned a space where inspiration flows freely, where practical solutions meet creative ideas, and where collaboration brings innovation to life.

On Eduye, teachers discover more than just resources—they find a global community. Here, they gain access to curriculum-aligned materials, modern training programs, and an endless stream of practical ideas.
Eduye simplifies the process of teaching in the 21st century, helping educators turn their dreams into reality.

By 2035, Eduye aims to connect 10 million teachers, creating a ripple effect that will reach 100 million children worldwide. Every resource shared, every idea born, and every teacher empowered contributes to a brighter,
more prepared generation of students.

Eduye is more than a platform; it’s a movement. It’s the belief that collaboration makes us stronger, that shared knowledge sparks change, and that together, we can create classrooms where innovation thrives and students succeed.

Eduye is a tradename from 99Concepts B.V. KVK 53627288 | Saturnusstraat 95, 2516AG 's-Gravenhage, The Netherlands. |

Contact us to learn how you can help.

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