Platform for Primary School Teachers
Customer Service Eduye
Contact
Do you have any questions, suggestions, or would you like to contribute to Eduye? We’d love to hear from you. Our team is ready to help and aims to respond within one working day.
Shipping
At Eduye, we want to make your search for educational resources as smooth and enjoyable as possible. We don’t sell or ship products ourselves, but we proudly connect you to trusted educational providers who do.
When you discover something valuable on our platform, you’ll be redirected to the provider’s website to complete your purchase. Each of our partners handles their own delivery – that means shipping times, costs, and methods may vary depending on where and from whom you order.
Whenever possible, we include key shipping details directly on our product pages to help you make informed choices. Still, we always recommend double-checking this information on the provider’s website to avoid surprises.
Not sure where to go or have a question about a delivery? You can always reach out to the provider’s customer service — or to us if you need help finding the right contact.
Returns
We know that sometimes, even with the best of intentions, a product may not meet your expectations. Since Eduye is a platform that links you to other trusted providers, all returns are handled by the shop where you made your purchase.
Don’t worry — most providers make this process easy. You’ll usually find clear return instructions on their website, including how long you have to return your item and what steps to follow. Return windows often range from 14 days and up, but we encourage you to read the seller’s return policy carefully.
If you’re unsure about how to start or whom to contact, our team is here for you. We’re happy to guide you to the right place so your return can be handled quickly and kindly. Your satisfaction matters to us.
About us
Eduye is an inspiration platform designed for primary school teachers. Our mission is to empower every teacher with practical tools, confidence, and fresh ideas to prepare students for the world of tomorrow. We believe that when teachers collaborate and share knowledge, education becomes stronger.
On Eduye, you'll find teaching materials, educational tools, workshops, training sessions, and more – all from a variety of trusted providers. We bring it all together in one convenient place. Eduye is built by and for educators, connecting professionals with each other and with innovative solutions.
Our team
Together, we work every day on a platform that inspires, supports, and connects educators.
Robert den Hollander
Co-FounderSilke Ellenbroek
Platform ManagerMaya Pusparini
Team LeadFitriani Firstkasari Putri
Content EditorCicilia Rena Anggraeni
Content EditorNina Mommers
Design & Branding Manager
Complaints
We strive to ensure every Eduye user has a positive experience. If something doesn’t meet your expectations or you have a complaint, please let us know. We take all feedback seriously and aim to resolve any issues together.
Since Eduye does not sell products directly, any complaints regarding an order or a product should be directed to the store or supplier where the purchase was made. They will handle the issue according to their own complaint procedure.
If your concern is about our platform or service, you are welcome to contact us directly. Feedback from educators is incredibly valuable to us as it helps us continuously improve Eduye.
Frequently asked questions
Partner Program
Eduye partners with organizations and experts who are passionate about enriching education. Do you have an educational product, method, or training program that could benefit primary school teachers? Our affiliate program allows you to showcase your offer to our teacher community.
As a partner, your teaching tool, course, or service will be featured on Eduye, making it easy for educators to discover your work. You’ll reach a highly relevant audience, while our users benefit from a wider range of high-quality learning materials. Interested in becoming a partner? Contact us – we’d love to explore the possibilities.
Cookie Policy
Eduye uses cookies and similar technologies to optimize your experience. Functional cookies ensure the website works properly and remember your preferences (such as language settings). We also use analytical cookies to gain insights into how the site is used, so we can improve it continuously based on teacher needs.
When you first visit Eduye, you can choose which cookies you want to accept. You can change your preferences at any time using the Cookie Settings button at the bottom of any page. Read our Privacy Policy for full details on how we handle cookies and personal data.
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